Leadership Team

  • Global Team
  • Directors & Officers
  • Senior VP & VP
  •  Directors 
  •  Team 

John Adams

Technical Operations Manager

Prince George, BC
john.adams@teliphone.com

Dazmilia Alvarez

Customer Service Representative

Montréal, QC
dazmilia.alvarez@teliphone.com

Jason Aschenbrenner

Account Executive

Calgary, AB
jason.aschenbrenner@teliphone.com

Faris Asic

Service Delivery Business Analyst

Vancouver, BC
faris.asic@teliphone.com

Kalia Attal

Accounts Receivable Coordinator

Vancouver, BC
kalia.attal@teliphone.com

Nigel Bailey

VP Government Affairs

Victoria, BC
nigel.bailey@teliphone.com

Clinton Bailey

Customer Support

Henderson, NV USA
clinton.bailey@teliphone.com

Myriam Banting

Accounts Receivable Manager

Vancouver, BC
myriam.banting@teliphone.com

Eric Boer

Voice Engineer

Vancouver, BC
eric.boer@teliphone.com

Mathieu Boissy

Customer Service Representative

Montréal, QC
mathieu.boissy@teliphone.com

Lesli Brayshaw

Network Coordinator

Saskatoon, SK
lesli.brayshaw@teliphone.com

Maxime Brazeau

Global IP Services Director

Montréal, QC
maxime.brazeau@teliphone.com

Éric Cadieux

Sr Technician IP Services

Montréal, QC
eric.cadieux@teliphone.com

Shan Chelongar

TOC technician

Vancouver, BC
shan.chelongar@teliphone.com

Richard Cheramy

Field Technician

Prince George, BC
richard.cheramy@teliphone.com

Jerry Crowe

Sales Engineer

Vancouver, BC
jerry.crowe@teliphone.com

Renato Dakis

IT Technician

Vancouver, BC
renato.dakis@teliphone.com

John Dale

NOC Technician

Vancouver, BC
john.dale@teliphone.com

Peter Dawson

Accounts Payable, Director

Vancouver, BC
peter.dawson@teliphone.com

Brenda DesHarnais

Director, Service Delivery

Vancouver, BC
brenda.desharnais@teliphone.com

Randy Drew

Field Technician

Vancouver, BC
randy.drew@teliphone.com

Simona Dziaugyte

Carrier Business Development

Vancouver, BC
simona.dziaugyte@teliphone.com

Nathan Eng

TOC technician

Vancouver, BC
nathan.eng@teliphone.com

Raquel Esguerra

CAM / Express Delivery coordinator

Vancouver, BC
raquel.esguerra@teliphone.com

Eduardo Estrada

SVP Special Projects

Toronto, ON
eduardo.estrada@teliphone.com

Orie Fernandez

Service Delivery Coordinator, LNP

Vancouver, BC
orie.fernandez@teliphone.com

James Gaffney

Warehouse Manager

Vancouver, BC
james.gaffney@teliphone.com

James Owen Gilbert

President and Chief Strategy Officer

Vancouver, BC
owen.gilbert@teliphone.com

Yura Gonzalez

Customer Service Representative

Montréal, QC
yura.gonzales@teliphone.com

Glen Gregory

Chief Operating Officer

Vancouver, BC
glen.gregory@teliphone.com

Kamaljit Grewal

Voice Routing Manager

Vancouver, BC
kam.grewal@teliphone.com

Silvia Guardado

Director, Billing Operations

Vancouver, BC
silvia.guardado@teliphone.com

Olga Kaneva

Prepaid Card Services / LNP Coordinator

Toronto, ON
Olga.Kaneva@teliphone.co

Adnan Kavazovic

TOC technician

Vancouver, BC
adnan.kavazovic@teliphone.com

Trent Kilberg

Field Technician

Saskatoon, SK
trent.kilberg@teliphone.com

Rob King

Field Technician

Terrace, BC
rob.king@teliphone.com

Charlene Kubas

Snr Network Services Coordinator

Prince George, BC
charli.kubas@teliphone.com

J.-François Laforest

IP Network Engineer

Montréal, QC
jean-francois.laforest@teliphone.com

Alexandre Laliberté

Customer Service Representative

Montréal, QC
alexandre.laliberte@teliphone.com

Maxime Laliberté

Customer Service Representative

Montréal, QC
maxime.laliberte@teliphone.com

Denis LaManna

Product Developer

Montréal, QC
denis.lamanna@teliphone.com

Simon Lamarche

Director Customer Service

Montréal, QC
simon.lamarche@teliphone.com

Jim Lei

Software Developer

Vancouver, BC
jim.lei@teliphone.com

Cindy Lin

Accounts Payable Coordinator

Vancouver, BC
cindy.lin@teliphone.com

Gaetan Marin

Wholesale Executive & Unity Specialist

Montréal, QC
gaetan.marin@teliphone.com

Crystal Mclean

Voice Engineer

Vancouver, BC
crystal.mclean@teliphone.com

Bob Mercer

Field Technician

Kamloops, BC
bob.mercer@teliphone.com

Martine Mercier

Customer Account Manager

Vancouver, BC
martine.mercier@teliphone.com

David Millar

Field Technician

Vancouver, BC
david.millar@teliphone.com

Cédric Mourani

Field Technician

Montréal, QC
cedric.mourani@teliphone.com

Rasha Moussa

HR Coordinator

Vancouver, BC
rasha.moussa@teliphone.com

Chris Oxford

VP Corporate Operations

Vancouver, BC
chris.oxford@teliphone.com

Sandeep Panesar

Chief Executive Officer

Montréal, QC
sandeep.panesar@teliphone.com

Nickie Pannu

Customer Account Manager - Wholesale

Vancouver, BC
nickie.pannu@teliphone.com

Mac Patel

Field Technician

Toronto, ON
mac.patel@teliphone.com

Leo Pella

Customer Service Representative

Toronto, ON
leo.pella@teliphone.com

Suzanne Perron

Executive assistant

Montréal, QC
suzanne.perron@teliphone.com

Rick Phelan

National NOC Director

Vancouver, BC
rick.phelan@teliphone.com

Anne Marie Poudrier

Chairman of the Board & Director

Montréal, QC
annemarie.poudrier@teliphone.com

April Quessy

Customer Account Manager

Saskatoon, SK
april.quessy@teliphone.com

Mark Ranay

IP Engineer

Vancouver, BC
mark.ranay@teliphone.com

Rajiv Ranjan

VP Finance

Vancouver, BC
rajiv.ranjan@teliphone.com

Chris Reid

VP Enterprise Sales

Toronto, On
chris.reid@teliphone.com

Rosa Rodriguez

Customer Service &
Remittance Coordinator

Montréal, QC
rosa.rodriguez@teliphone.com

Jon Rose

Transport Engineer

Vancouver, BC
jon.rose@teliphone.com

Jack Santeramo

VP Carrier Sales

Toronto, ON
jack.santeramo@teliphone.com

Wendy Song

Accountant

Vancouver, BC
wendy.song@teliphone.com

Michael Torres

Business Billing Analyst

Vancouver, BC
michael.torres@teliphone.com

Brian Townsend

Technical Operations Manager

Saskatoon, SK
brian.townsend@teliphone.com

Lawry Trevor-Deutsch

SVP Corporate & Regulatory Affairs

Ottawa, ON
ltrevor@teliphone.com

Michael Tyrrell

Senior Account Executive

Vancouver, BC
michael.tyrrell@teliphone.com

Eric Unrau

SVP Sales and Marketing

Vancouver, BC
eric.unrau@teliphone.com

Maja Velkoska

Business Development Manager

Toronto, ON
maja.velkoska@teliphone.com

Nils Vennesland

NOC Technician

Vancouver, BC
nils.vennesland@teliphone.com

David Voth

Field Technician

Saskatoon, SK
david.voth@teliphone.com

Lorena Walls

Account Executive & Mitel Specialist

Saskatoon, SK
lorena.walls@teliphone.com

Susan Waterman

Service Delivery Coordinator, Data

Vancouver, BC
susan.waterman@teliphone.com

Jaime Webber

Contracts Administrator

Vancouver, BC
jaime.webber@teliphone.com

Michael Werber

Senior Account Executive

Montréal, QC
michael.werber@teliphone.com

Anthony Whalen

Account Executive & Retention Specialist

Toronto, ON
anthony.whalen@teliphone.com

Paul Williams

Account Executive

Toronto, ON
paul.williams@teliphone.com

Keith Wong

Software Developer

Vancouver, BC
keith.wong@teliphone.com

Dave Zorman

Field Technician

Calgary, AB
dave.zorman@teliphone.com
 

Owen plays an integral role in developing and executing the Company’s strategic growth initiatives, as well as overseeing its entire operations

Owen joined Navigata in May of 1999 as the Manager, Switch Engineering. In the past eleven years, he has held progressive positions in the company, primarily focused on the customer relationship side of the business.

With more than eighteen years of telecommunications experience, including Carrier Sales, Customer Service, Network Planning and technology consulting, Owen has the knowledge and experience required to lead our sales, marketing and customer service teams to market success.

 

James Owen Gilbert

President and Chief Strategy Officer

Vancouver, BC
owen.gilbert@teliphone.com
   
 

 

Anne Marie is a Canadian businesswoman and entrepreneur. She is the Director and Chairman of the Board of Investel, an investment fund in telecoms and the primary shareholder of TNW.  She is now part of the management team that oversees TNW’s growth.

 

She was appointed to the Chair of the Board of United American Corporation (UAC) in 2005, where she was involved with the expansion of its telecom businesses. UAC has launched multiple telecom-related companies including téliPhone Corp. and the New York Telecom Exchange (NYTEX). These companies have been involved in telecommunications in multiple regions including North America, Caribbean, and Africa.

 

Anne Marie Poudrier

Chairman of the Board

Montréal, QC
annemarie.poudrier@teliphone.com
   
 

Sandeep has led organizations in his previous capacities as CEO, COO, CMO and President. He has worked as an entrepreneur successfully developing companies and building value for their stakeholders, particularly in the information technology / information security and telecommunications sectors.

 

He brings to the organization a creative spark, sound analytical reason, and a system of controls. His areas of expertise include: Determining project viability (whether from a financial, technological, or organizational capacity), development and implementation of business process, identification and mitigation of risk, and start-up / operational development and management. He holds a Mechanical Engineering degree and has worked designing surgical instrumentation in the past.

 

Sandeep Panesar

Chief Executive Officer

Montréal, QC
sandeep.panesar@teliphone.com
   
 

Glen has been a member of the Navigata team for over 23 years. He began his career at Navigata in 1990 as an Installer, and then moved into a Systems Technician role 6 years later. In 1997 Glen was promoted to the Engineering Department as a Planner where his main area's of responsibility have been focused on Project Management of both internal and external projects, design and implementation of Navigata AC and DC power systems, network/collocation site design, and inside/outside copper/fiber facilities. 

Glen received a graduate certificate in Project Management in 2001 and later that year became a PMP. He is a member in good standing with the PMI and the local Canadian West Coast Chapter of the PMI. Glen was promoted to Manager, Network Engineering in January 2011.

As a result of his valuable performance and contribution to the success of Navigata, in January 2012 Glen was promoted to the VP of Engineering.

 

Glen Gregory

Chief Operating Officer

Vancouver, BC
glen.gregory@teliphone.com
   
 

Originally from Columbia where he worked as a software developer and IT technician for seventeen years, Eduardo holds a degree in Information Technology Analysis and Software Development from the Programmers Academy in Medellin, and a degree in Industrial Engineering from Autonoma Latino-Americana University. While in Columbia he owned and managed a software development and IT services company for eight years. He also worked for Valores Simesa S.A. and was part of their ISO 9000 series certification team.

 

In 2000 Eduardo moved to the US to take on a position managing quality control for a major IT firm and then in 2005 he moved to Canada where he was hired as a Provision Manager, also with a major IT company. In 2007 he began his tenure at téliPhone, where he was able to apply his provisioning experience. Based on his exceptional skills and performance he was soon offered the position of Director of Operations and is now the Vice President of our Ontario and Western Canada offices where he manages the daily operation for all voice and data customers.

 

Eduardo Estrada

Chief Information Offficer

Toronto, ON
eduardo.estrada@teliphone.com
   
 

The heart of the téliPhone team, our administrative genius, Suzanne, is credited with keeping everyone and everything at téliPhone in order since its inception in 2004. With her lifetime of experience in various administrative positions, she is without a doubt one of our most valuable assets

 

Suzanne Perron

Executive assistant

Montréal, QC
suzanne.perron@teliphone.com
   

 

Lawry has been SVP Corporate and Regulatory Affairs at TNW since December 2012. Prior to that he oversaw the business development activities of Teliphone Corp. He has considerable a business development background with nearly 30 years experience. He holds a BSc (Honours) and MSc from Carleton University and a joint MBA from McGill University and the Manchester Business School of the University of Manchester.  In 1991 he founded Strathmere Associates International Limited, an Ottawa-based business and economic development consulting firm which serves the public, private and not-for-profit sectors and still serves as its President.

 

He has served as a consultant to major corporations such as Bayer, Alcan, the Bendix Corporation as well as several Canadian Government Departments including Industry Canada, National Defence and the Canadian International Development Agency. He is a regular consultant for the World Bank in Washington having supported the development of a number of technology-based projects including the Global Development Learning Network and E-Link Americas. In 2007 he completed a LEAD Fellowship (Leadership in Environment and Development) and since that time has devoted his time to the organization as part of his Corporate Social Responsibility and has helped LEAD in the development of programs in idea generation and ethical decision making.

 

Lawry Trevor-Deutsch

SVP Corporate & Regulatory Affairs

Ottawa, ON
ltrevor@teliphone.com

 

   
 

Gabriel Ducharme is a practicing member of the Law Society of British Columbia and has been a member since 2001. Gabriel is an energetic and passionate legal expert and possess an extensive knowledge of many areas of law including corporate/commercial, mergers and acquisitions, corporate finance and contract law as well as advising on regulatory requirements, risk management and corporate governance strategies.

After receiving a Bachelor of Administration (Finance) from the University of Regina and a Bachelor of Laws (LL.B.) from the University of British Columbia, Gabriel went on to advise several multi-national companies in his role as In-House Legal Counsel. Along with his legal interests, Gabriel is an avid hockey player, snowboarder, enjoys yoga and playing with his two pugs. Gabriel also volunteers in the community primarily with Aboriginal outreach organizations

 

Gabriel Ducharme

Corporate In-House Counsel

Vancouver, BC
gabriel.ducharme@teliphone.com
   
 

With more than 15 years of Product, Marketing and Sales experience, Eric is a telecom industry veteran with a proven ability to commercialize innovative technologies. At TeliPhone, he is responsible for leading the national product and marketing efforts as well as leading the organization's massive CLEC expansion program.

Prior to his appointment as VP Product and Marketing, he spent three years leading our product and marketing team, and was responsible for establishing TNW as a CLEC in the Canadian market. Eric holds a BSc from McMaster University and an MBA from the Rotman School of Management, U of T.

 

Eric Unrau

SVP Sales and Marketing

Vancouver, BC
eric.unrau@teliphone.com
   
 

After receiving his BA from the University of Western Ontario in History & English, Chris entered the telecom industry where he has worked for the past twelve years. For the last three, we have been fortunate to have him as our Director of Communications Solutions where he oversees sales and major account management. Chris is an expert at providing customized voice and data solutions for téliPhone clients which he develops only after a thorough on site visit, and meeting with management and key communication stakeholders.

 

The result is a unique telecom service package to meet all the needs of the organization.

 

Chris Reid

VP Enterprise Sales
Eastern Canada

Toronto, On
chris.reid@teliphone.com
   
 

Nigel was the lead in representing Navigata Communications for all Government Relations matters for over a 13 year period and now takes on this responsibility at TNW. He has over 30 years of senior management and corporate development experience in the technology and telecommunications sectors and has a strong entrepreneurial capabilities.

 

Nigel was the Founder, President and CEO of Infosat Telecommunications, and has held executive level positions with Discovery Foundation, Nexus Engineering, The Victoria Commonwealth Games Society, and Lucent Technologies.

 

Nigel Bailey

VP Government Affairs

Victoria, BC
nigel.bailey@teliphone.com
   
 

Chris is specialist in all aspects of procurement and the management of procurement contracts. He joined TNW in November 2013 as Procurement Director where he demonstrated exceptional skills in managing a complex procurement process. After just 6 months, he was promoted Associate Vice President of Operations and Procurement,  a senior management track position where he continues to make TNW’s procurement system more efficient and effective which will result in TNW obtaining best value for its purchases. 

 

Prior to his employment at TNW, Chris held various positions for different organizations including Purchaser, Production Coordinator, Indirect Spend Coordinator, and National Sourcing Manager. While working for a large Canadian manufacturer, he was responsible for all of its indirect spending across the country. He also has experience in Supply Chain Management and Optimization.

 

Chris holds a degree in International Business Administration from Seneca College. 

 

Chris Oxford

VP Corporate Operations 

Vancouver, BC
chris.oxford@teliphone.com
   

John Adams

Technical Operations Manager
Prince George, BC
john.adams@teliphone.com

Eric Boer

Voice Engineer
Vancouver, BC
eric.boer@teliphone.com

Maxime Brazeau

Global IP Services Director
Montréal, QC
maxime.brazeau@teliphone.com

Peter Dawson

Accounts Payable, Director
Vancouver, BC
peter.dawson@teliphone.com

Brenda DesHarnais

Director, Service Delivery
Vancouver, BC
brenda.desharnais@teliphone.com

Silvia Guardado

Director, Billing Operations
Vancouver, BC
silvia.guardado@teliphone.com

Simon Lamarche

Director Customer Service
Montréal, QC
simon.lamarche@teliphone.com

Rick Phelan

National NOC Director
Vancouver, BC
rick.phelan@teliphone.com

Jon Rose

Transport Engineer
Vancouver, BC
jon.rose@teliphone.com

Maja Velkoska

Business Development Manager
Toronto, ON
maja.velkoska@teliphone.com

Dazmilia Alvarez

Customer Service Representative
Montréal, QC
dazmilia.alvarez@teliphone.com

Jason Aschenbrenner

Account Executive
Calgary, AB
jason.aschenbrenner@teliphone.com

Faris Asic

Service Delivery Business Analyst
Vancouver, BC
faris.asic@teliphone.com

Kalia Attal

Accounts Receivable Coordinator
Vancouver, BC
kalia.attal@teliphone.com

Clinton Bailey

Customer Support
Henderson, NV USA
clinton.bailey@teliphone.com

Myriam Banting

Accounts Receivable Manager
Vancouver, BC
myriam.banting@teliphone.com

Mathieu Boissy

Customer Service Representative
Montréal, QC
mathieu.boissy@teliphone.com

Lesli Brayshaw

Network Coordinator
Saskatoon, SK
lesli.brayshaw@teliphone.com

Éric Cadieux

Sr Technician IP Services
Montréal, QC
eric.cadieux@teliphone.com

Shan Chelongar

TOC technician
Vancouver, BC
shan.chelongar@teliphone.com

Richard Cheramy

Field Technician
Prince George, BC
richard.cheramy@teliphone.com

Jerry Crowe

Sales Engineer
Vancouver, BC
jerry.crowe@teliphone.com

Renato Dakis

IT Technician
Vancouver, BC
renato.dakis@teliphone.com

John Dale

NOC Technician
Vancouver, BC
john.dale@teliphone.com

Randy Drew

Field Technician
Vancouver, BC
randy.drew@teliphone.com

Simona Dziaugyte

Carrier Business Development
Vancouver, BC
simona.dziaugyte@teliphone.com

Nathan Eng

TOC technician
Vancouver, BC
nathan.eng@teliphone.com

Raquel Esguerra

CAM / Express Delivery coordinator
Vancouver, BC
raquel.esguerra@teliphone.com

Orie Fernandez

Service Delivery Coordinator, LNP
Vancouver, BC
orie.fernandez@teliphone.com

James Gaffney

Warehouse Manager
Vancouver, BC
james.gaffney@teliphone.com

Yura Gonzalez

Customer Service Representative
Montréal, QC
yura.gonzales@teliphone.com

Kamaljit Grewal

Voice Routing Manager
Vancouver, BC
kam.grewal@teliphone.com

Olga Kaneva

Prepaid Card Services / LNP Coordinator
Toronto, ON
Olga.Kaneva@teliphone.co

Adnan Kavazovic

TOC technician
Vancouver, BC
adnan.kavazovic@teliphone.com

Trent Kilberg

Field Technician
Saskatoon, SK
trent.kilberg@teliphone.com

Rob King

Field Technician
Terrace, BC
rob.king@teliphone.com

Charlene Kubas

Snr Network Services Coordinator
Prince George, BC
charli.kubas@teliphone.com

Alexandre Laliberté

Customer Service Representative
Montréal, QC
alexandre.laliberte@teliphone.com

Maxime Laliberté

Customer Service Representative
Montréal, QC
maxime.laliberte@teliphone.com

Denis LaManna

Product Developer
Montréal, QC
denis.lamanna@teliphone.com

Jim Lei

Software Developer
Vancouver, BC
jim.lei@teliphone.com

Cindy Lin

Accounts Payable Coordinator
Vancouver, BC
cindy.lin@teliphone.com

Gaetan Marin

Wholesale Executive & Unity Specialist
Montréal, QC
gaetan.marin@teliphone.com

Crystal Mclean

Voice Engineer
Vancouver, BC
crystal.mclean@teliphone.com

Bob Mercer

Field Technician
Kamloops, BC
bob.mercer@teliphone.com

Martine Mercier

Customer Account Manager
Vancouver, BC
martine.mercier@teliphone.com

David Millar

Field Technician
Vancouver, BC
david.millar@teliphone.com

Cédric Mourani

Field Technician
Montréal, QC
cedric.mourani@teliphone.com

Rasha Moussa

HR Coordinator
Vancouver, BC
rasha.moussa@teliphone.com

Nickie Pannu

Customer Account Manager - Wholesale
Vancouver, BC
nickie.pannu@teliphone.com

Mac Patel

Field Technician
Toronto, ON
mac.patel@teliphone.com

Leo Pella

Customer Service Representative
Toronto, ON
leo.pella@teliphone.com

April Quessy

Customer Account Manager
Saskatoon, SK
april.quessy@teliphone.com

Mark Ranay

IP Engineer
Vancouver, BC
mark.ranay@teliphone.com

Rosa Rodriguez

Customer Service &
Remittance Coordinator
Montréal, QC
rosa.rodriguez@teliphone.com

Wendy Song

Accountant
Vancouver, BC
wendy.song@teliphone.com

Michael Torres

Business Billing Analyst
Vancouver, BC
michael.torres@teliphone.com

Brian Townsend

Technical Operations Manager
Saskatoon, SK
brian.townsend@teliphone.com

Michael Tyrrell

Senior Account Executive
Vancouver, BC
michael.tyrrell@teliphone.com

Nils Vennesland

NOC Technician
Vancouver, BC
nils.vennesland@teliphone.com

David Voth

Field Technician
Saskatoon, SK
david.voth@teliphone.com

Lorena Walls

Account Executive & Mitel Specialist
Saskatoon, SK
lorena.walls@teliphone.com

Susan Waterman

Service Delivery Coordinator, Data
Vancouver, BC
susan.waterman@teliphone.com

Jaime Webber

Contracts Administrator
Vancouver, BC
jaime.webber@teliphone.com

Michael Werber

Senior Account Executive
Montréal, QC
michael.werber@teliphone.com

Anthony Whalen

Account Executive & Retention Specialist
Toronto, ON
anthony.whalen@teliphone.com

Paul Williams

Account Executive
Toronto, ON
paul.williams@teliphone.com

Keith Wong

Software Developer
Vancouver, BC
keith.wong@teliphone.com

Dave Zorman

Field Technician
Calgary, AB
dave.zorman@teliphone.com